Terms & Conditions

Tempest Enterprises Ltd. trading as Funky Jewellery

Unit D, Penllwyngwent Industrial Estate,

Saville Road, Ogmore Vale, Bridgend, CF32 7AX

Tel: 01656 842102 Fax: 01656 840513 email: sales@funkyjewellery.com

Website: www.funkyjewellery.com

TERMS:

• This agreement will at all times be covered by English Law
• All orders will be on a pro-forma basis until a credit account is requested and approved. Approval will be made when satisfactory references and credit checks have been made.
• Customers on account have up to 30 days to pay from date of invoice, unless otherwise agreed.
• Any customers who do not pay their account within our terms will be referred to our debt collection agency.
• In the event that a cheque tendered for payment by a customer is returned unpaid, then an additional fee of £35.00 will be charged to the customer and no further cheque payments will thereafter be accepted from that customer.   Future payments will need to be made by debit/credit card or via bank transfer.

ORDERING & COSTS:

• Minimum order limits will apply to orders placed on the website and cash & carry. The minimum order value is £75.00 (ex. VAT).
• Orders over £250.00 (ex. VAT) are carriage paid.
• Orders less than £250 (ex. VAT) will be charged £10.00 plus VAT

        (Note: part orders will only incur one delivery charge)

• Delivery charges for S. Ireland and countries within the E.U. will be calculated by weight and advised accordingly.
• For orders placed at exhibitions - customers have 7 working days from the date of order to cancel. Orders cancelled outside this period will incur an administration and restocking fee of £25.00.

DELIVERY:

• Telephone orders received in the U.K. before 2pm will usually be despatched within 1-2 working days (orders from countries outside the U.K. will be advised accordingly).
• Orders taken at exhibitions will be advised of delivery dates at the show.

PAYMENT:

• BACS payments: Co-Op Bank - Sort Code: 08-92-50, Account No. 68027193
• We accept all major credit and debit cards, except American Express.
• Cheque or bankers draft should be made payable to Funky Jewellery.

RETURNS:

• Returns must be sent to Funky Jewellery at the address above and not to our agents.
• We need to be advised about faulty goods on receipt of delivery within 7 working days, and these items must be returned to Funky Jewellery within 14 working days in their original packaging for a full refund. Returns received after this time will be replaced or credited accordingly.  Unwanted items MUST be returned within 7 working days.
• Failure to notify Funky Jewellery that faulty goods are being sent back within the above mentioned time frame for a full refund will result in a replacement or credit note being automatically issued.  Only returned damaged/faulty goods which cannot be repaired or replaced will be credited to your account.
• Credit notes issued can only be used on future orders placed and not refunded to the customer. Please note that credit notes are valid for a period of 6 months from the date of issue.

Disclaimer: We reserve the right to change our terms and conditions without prior notice. All goods remain the property of Tempest Enterprises Ltd until paid for in full.                                                            

Issue No 5 – December 2011